Analysing your competition in business is a crucial strategy for understanding your market, improving your offerings, and positioning your business for success. Here’s a guide on how to effectively analyse your competition:
Identify Your Competitors
- Direct Competitors: Businesses offering similar products or services in the same market.
- Indirect Competitors: Businesses offering different products or services that satisfy the same customer needs.
Gather Information
- Online Research: Visit competitor websites, social media profiles, and online customer reviews.
- Market Reports and Publications: Look for industry reports, trade publications, and market analyses.
- Customer Feedback: Talk to your customers to understand what they like about your competitors.
- Attend Industry Events: Trade shows, conferences, and networking events can provide valuable insights.
Analyse Their Products or Services
- Range and Quality: Compare their product range and quality with yours.
- Pricing Strategy: Understand their pricing model and how it compares to your pricing.
- Unique Selling Propositions (USPs): Identify what makes their offerings unique or superior.
Review Their Marketing Strategies
- Online Presence: Assess their website, SEO strategy, social media activity, and online advertising.
- Content and Messaging: Look at the type of content they publish and the key messages they convey.
- Customer Engagement: Observe how they engage with customers online and offline.
Assess Their Sales Tactics
- Sales Channels: Identify the channels they use for sales, such as online, retail, or direct sales.
- Promotions and Discounts: Note any regular promotions, discounts, or loyalty programs.
- Customer Experience: Consider the customer experience they offer, from browsing to purchasing and after-sales service.
Understand Their Financial Health
- Public Financial Records: For public companies, review their financial statements.
- Investment and Growth: Look for information on recent investments, expansions, or acquisitions.
Analyse Their Strengths and Weaknesses
- SWOT Analysis: Conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) for each major competitor.
- Benchmarking: Compare key metrics like market share, growth rate, and customer satisfaction.
Monitor Their Activity Regularly
- Set Up Alerts: Use tools like Google Alerts for news and updates.
- Keep an Ongoing File: Maintain a competitor file with updated information and analysis.
Learn from Them
- Adapt Successful Strategies: Consider adopting strategies that work well for your competitors, tailored to your business.
- Avoid Their Mistakes: Learn from any mistakes or weaknesses they have.
Stay Ethical and Legal
- Respect Intellectual Property: Never infringe on competitors’ trademarks, copyrights, or patents.
- Avoid Slander: Focus on positive competitive strategies rather than negative campaigns against competitors.
Competitor analysis is not a one-time activity but an ongoing process of gathering and interpreting information. It allows you to stay ahead of market trends, innovate, and improve your competitive strategies. Remember, the goal is not just to mimic what others are doing but to understand the market landscape and find your unique position in it.